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This pack contains the two products needed to get your aquarium up and running and safe for fish.
Tap Water Safe removes chlorine and other halogens, chloramine and heavy metals found in tap water which are toxic to fish. Tap Water Safe also contains special protective coating that reducess stress that may be caused by transportation of newly introduced fish.
Filter Starter provides a live culture of "friendly" bacteria for your filter. These bacteria help breakdown fish waste and prevent the build up of toxic ammonia and nitrite. Adding to a new aquarium helps activate the filter.
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This pack contains the two products needed to get your aquarium up and running and safe for fish.
Tap Water Safe removes chlorine and other halogens, chloramine and heavy metals found in tap water which are toxic to fish. Tap Water Safe also contains special protective coating that reducess stress that may be caused by transportation of newly introduced fish.
Filter Starter provides a live culture of "friendly" bacteria for your filter. These bacteria help breakdown fish waste and prevent the build up of toxic ammonia and nitrite. Adding to a new aquarium helps activate the filter.
UK Mainland deliveries only; including England, Wales and some regions of Scotland.
We offer free standard delivery on NT Labs Aquarium Starter Kit to the UK Mainland for most orders that are over £50* (see exclusions below). Items that are considered larger than average will incur a delivery charge. Similarly, orders under £50 and are considered smaller items, will incur a delivery charge of £3.49 or £4.95 to UK Mainland.
*Larger items that are over 1 metre in length are subject to additional charges for certain areas – you will be notified if this is the case when you add the items to your basket. When you proceed to check out, then implement your delivery address and details, there will be a message explaining whether your postcode incurs extra costs before any money is taken. You can, however, email us if you have an issue with your NT Labs Aquarium Starter Kit order.
See here for further details on delivery to remote areas.
In the unfortunate event of unwanted items, you have 14 days to return with a receipt. The NT Labs Aquarium Starter Kit must be intact, and in complete resalable condition. A refund will not be issued until our checks determine that it is still brand new and unused. The cost of returning the {Product name} falls on the customer, unless there has been an issue on our end.
In the unlikely event of faulty items, you have 30 days to return the NT Labs Aquarium Starter Kit and even longer for items with manufacturer’s guarantee. Proof of purchase must be received in order to obtain a refund or exchange. However, this excludes damages caused by accidents, neglect or misuse of the NT Labs Aquarium Starter Kit. Tests will be conducted to see if the item is faulty; if not there will be a £18 charge for the redelivery of the item and to cover testing costs for a non-faulty item. Smaller items are subject to a normal delivery charge, plus an admin fee if found not to be faulty.
You can email or call us if you have a return query...Read More
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